Privacy Policy — ChatCNGPT

ChatCNGPT ("we", "us", or "our") operates the website chatcngpt.com and the chat service at chat.chatcngpt.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information you provide

Account information: email address and display name when you register.
Chat content: the messages and prompts you send to our AI.
Feedback: ratings, reports, or other feedback you submit.

Information collected automatically

Usage data: pages visited, features used, session duration.
Device data: browser type, operating system, IP address, language settings.
Cookies: session cookies for authentication and preference cookies for language and theme.

2. How We Use Your Information

To provide and improve the ChatCNGPT service.
To process your chat requests and generate AI responses.
To personalize your experience (language preference, conversation history).
To send service-related communications (account notifications, security alerts).
To detect and prevent abuse, spam, and violations of our Terms of Service.
To comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share data with:

AI model providers: your prompts are processed by third-party large language model APIs (e.g., GPT-4). These providers have their own privacy policies.
Infrastructure providers: cloud hosting, content delivery, and analytics services.
Legal authorities: when required by law, court order, or to protect safety.

4. Data Retention

We retain account data for as long as your account is active. Conversation history is retained for up to 30 days by default. You may delete your conversation history at any time from your account settings. Anonymized usage analytics may be retained indefinitely.

5. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Data portability (receive your data in a structured format).

To exercise these rights, contact us via chat.chatcngpt.com.

6. Cookies

We use essential cookies required for the service to function (authentication, session management) and optional analytics cookies. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in.

7. Children's Privacy

ChatCNGPT is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Security

We use industry-standard security measures including TLS encryption for data in transit and encrypted storage for data at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

ChatCNGPT serves users globally. Your data may be transferred to and processed in countries other than your own. We take steps to ensure adequate protection for such transfers in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of ChatCNGPT after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy? Reach us at chat.chatcngpt.com.